Last Updated: 2025-08-21
This privacy policy (“Privacy Policy”) describes the types of personal data that SphinxML Inc. (“SphinxML,” “we,” “our,” and/or “us”) collects, uses, and discloses from individuals (“you” or “your”) our website at sphinx.ai along with our related websites, hosted applications, mobile or other downloadable applications, and other services provided by us (collectively, the “Service”).
As used in this Privacy Policy, “personal data” means any information relating to an identified or identifiable individual and includes any information that constitutes “personally identifiable information,” “personal data,” or “personal information” under applicable privacy or data protection laws or regulations.
You acknowledge the collection, use, disclosure, procedures, and other processing described in this Privacy Policy. Beyond the Privacy Policy, your use of the Service is also subject to our Terms of Service.
We may collect a variety of personal data from or about you or your devices from various sources, as described below. Where applicable, we indicate whether and why you must provide us with your personal data, as well as the consequences of failing to do so. If you do not provide your personal data when requested, you may not be able to use the full extent of the Service if that personal data is necessary to provide you with the Service or if we are legally required to collect it.
Account Information. We collect the data you provide to create, update, or manage your Service account, including, for example, your name, job title, employer name, work address, work email, and work phone number.
Service. We collect the personal information you provide to use when you use the Service.
Contact Information. We may collect your personal data when you inquire about us, the Service, or when you otherwise interact with us. This data may include your name, email address, and any data you choose to provide to us.
Communications. If you contact us directly, we may receive personal data about you, such as your name, email address, the contents of a message or attachments that you may send to us. When you sign up for news and updates, we will collect your email address and other personal data. When you communicate with us online, our third-party vendors may receive and store these communications on our behalf. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your Location Information (described below), and your Device Information (described below), to learn how to deliver a better user experience and improve the Service.
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience.
Payment Information. If you make a payment to us, your payment-related information, such as credit card or other financial information, is collected by our third-party payment processor on our behalf.
Location Information. We may collect and infer your general location information, including, for example, by collecting and using your internet protocol (IP) address.
Device Information. We may receive information about your device and software, including IP address, device type, device identifiers, web browser type and version, and operating system version.
Usage Information. We automatically receive information about your interactions with the Service, like the pages or other content you view and the dates and times of your visits.
Information from Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, beacons, invisible tags, and similar technologies (collectively “Cookies”) to provide functionality and to distinguish you from other users of the Service.
We use the personal data we collect:
If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we only process your personal data when we have a valid “legal basis,” including as set forth below.
Partners and Affiliates. We may disclose any information we receive to our current or future affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may disclose any information we receive to vendors and service providers retained in connection with the Service.
AI Service Providers. We may disclose information we receive to vendors that provide artificial intelligence services in order to provide you with the Service.
Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to:
For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through with the Service.
Merger, Sale, or Other Asset Transfers. We may transfer your personal data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Consent. We may also disclose your information with your permission.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to “Do Not Track” signals, and we do not respond to such signals.
Your European Privacy Rights. If you are located in the EEA or the UK, you have additional rights described below.
You may exercise these rights by contacting us using the contact details at the end of this Privacy Policy. Before fulfilling your request, we may ask you to provide reasonable information to verify your identity. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain personal data for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
If you choose not to provide us with personal data we collect, some features of the Service may not work as intended.
The Service may contain links to other websites, products, or services that we do not own or operate or permit you to integrate with third-party services. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any data you disclose to these third parties. We encourage you to read their privacy policies before providing any data to them.
We retain personal data about you for as long as reasonably necessary to provide you with the Service, or otherwise in support of our business or commercial purposes. When you request that we do so, we take measures to delete your personal data or keep it in a form that does not permit identifying you when this personal data is no longer reasonably necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When we process personal data for our own purposes, we determine the retention period taking into account various criteria, such as the type of products and services provided to you, the nature and length of our relationship with you, possible re-enrollment with products and services, the impact on the products and services we provide to you if we delete some personal data from or about you, and mandatory retention periods provided by law and the statute of limitations.
We make reasonable efforts to protect your data by using security measures designed to safeguard the data we maintain. However, because no electronic transmission or storage of data can be entirely secure, we can make no guarantees as to the security or privacy of your data.
We do not knowingly collect, maintain, or use personal data from children under 18 years of age, and no part of the Service is directed to children. If you learn that a child has provided us with personal data in violation of this Privacy Policy, then you may alert us at privacy@sphinx.ai.
The Service is hosted in the United States (“U.S.”). If you choose to use the Service from the EEA, the UK or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data outside of those regions to the U.S. for storage and processing. We may transfer personal data from the EEA or the UK to the U.S. and other third countries based on European Commission-approved or UK Government-approved Standard Contractual Clauses, with your consent, to perform a contract with you, or otherwise in accordance with applicable data protection laws. We may also transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. For more information about the tools that we use to transfer personal data, or to obtain a copy of the contractual safeguards we use for such transfers (if applicable), you can contact us as described below.
We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted.
SphinxML is the data controller and responsible for the processing your personal data. If you have any questions, comments, or concerns about our processing activities, or if you want to contact our data protection officer, please email us at privacy@sphinx.ai write to us at:
SphinxML, Inc.
28-07 Jackson Ave
5th Fl
Long Island City, NY 11101